Returns & Refund Policy
Return & Refund Policy
Last Updated: 13 October 2025
1. Overview
Welcome to fmfbh.store. We take pride in offering high-quality home and furniture products. If for any reason you are not completely satisfied with your purchase, our Return & Refund Policy outlines the steps to ensure a smooth and fair process.
2. Return Eligibility
You may request a return within 30 days of receiving your order.
To qualify:
-
Items must be unused and in their original packaging.
-
Products should be in the same condition as when delivered.
-
Proof of purchase or order number is required.
3. How to Start a Return
To begin your return process, please contact our customer support team:
Email: support@fmfbh.store
Provide your order number, a brief explanation for the return, and any relevant photos (if applicable).
Once approved, we will send detailed instructions on how to ship the product back to us.
4. Refund Process
After the returned item has been inspected and confirmed eligible, your refund will be issued within 1–3 business days through your original payment method.
You’ll receive an email notification once the refund has been completed.
5. Return Shipping Costs
-
Customers are responsible for return shipping fees unless the return is due to a product defect or incorrect item sent by fmfbh.store.
-
In cases of defective or damaged products, we will cover the return shipping costs or provide a prepaid return label.
6. Damaged or Defective Items
If your order arrives damaged or faulty, please contact us within 48 hours of delivery.
We will arrange a replacement or issue a full refund after verifying the issue.
7. Policy Updates
fmfbh.store reserves the right to update or modify this Return & Refund Policy at any time. Any changes will be posted on this page with an updated effective date.
Contact Us
Email: support@fmfbh.store
Address: Furniture Enterprises of Alaska, 940 E 38th Ave #6100, Anchorage, AK 99503, USA
Phone: +1 907-272-5800
